Privacy Policy

1. Introduction

At TheLeadGenX, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website theleadgenx.com and engage with our services. We adhere to international data protection regulations, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Personal Information Protection and Electronic Documents Act (PIPEDA), and other applicable laws.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, job title, and other contact details.
Lead Data: Information provided by users seeking to generate or purchase leads.
Usage Data: IP address, browser type, operating system, referral URLs, pages viewed, and other analytical data.
Cookies and Tracking Technologies: To enhance user experience and analyze website traffic.

3. How We Use Your Information

We use the collected information for the following purposes:

To provide and manage our lead generation services.
To communicate with you regarding your account or transactions.
To send promotional materials, newsletters, and other information.
To improve our website, services, and customer experience.
To comply with legal obligations and enforce our terms.

4. Legal Basis for Processing (GDPR Compliance)

Under the GDPR, we process personal data based on the following legal grounds:

Consent: When you have given explicit permission for us to process your data.
Contractual Necessity: To fulfill our contractual obligations to you.
Legal Obligation: To comply with legal requirements.
Legitimate Interests: For purposes such as marketing, fraud prevention, and improving our services, provided these interests are not overridden by your rights.

5. Data Sharing and Disclosure

We may share your information with:

Service Providers: Third-party vendors who assist in providing our services.
Business Partners: Trusted partners for joint marketing and lead generation efforts.
Legal Authorities: When required by law or to protect our rights.

We do not sell personal data to third parties without your explicit consent.

6. International Data Transfers

As an international business, we may transfer your data to countries outside your jurisdiction. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your data during such transfers.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your location, you may have the following rights:

Access: Request access to your personal data.
Correction: Request correction of inaccurate data.
Deletion: Request deletion of your data.
Objection: Object to the processing of your data.
Data Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us at privacy@theleadgenx.com.

9. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this policy periodically for any changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@theleadgenx.com